(based on 139 customer ratings)

Course provided by LabCE.

See more courses in: Histology

Continuing Education Credits

Course number 20-676436, approved through 9/1/2022


  • Identify the historical context which has led United States (US) businesses, including healthcare, to the development and application of Lean and Six Sigma.
  • Discuss how Lean and Six Sigma methods can help in identifying process bottle-necks and error prone steps.
  • Define the DMAIC process and its key components.
  • Discuss implementation, planning, and team dynamics as they relate to the success of any Lean-Six Sigma project.
  • State examples of applications of the Lean and Six Sigma methodologies to the histology laboratory.
  • Discuss how Lean methods can support process efficiency and reduce variation leading to potential errors within histology processes.

Customer Ratings

(based on 139 customer ratings)

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Course Outline

  • Introduction
      • Background Information
    • What is Lean?
      • All About Lean
      • Key Principles of Lean
      • Value: According to the Customer
      • Supplier-Input-Output-Customer (SIPOC) Diagram
      • Process Mapping
      • Process Analysis for Value
      • Nature of Work Criteria
      • One Failure Type- Wait times and Delays
    • What is Six Sigma?
      • All about Six Sigma
      • Six Sigma Improvement Model
      • Define Phase
      • Measure Phase
      • Analyze Phase
      • Improve Phase
      • Control Phase
      • Six Sigma Methods to Reduce Defects and Variation
      • Process Variation
      • Standardization
  • Identifying Errors and Reducing Their Frequency with Lean and Six Sigma
      • How Should We Identify Anatomic Pathology & Histology errors?
      • Root Cause Analysis (RCA)
      • Ishikawa or Fish Bone Diagrams
      • Failure Mode Effect Analysis (FMEA)
      • Project Selection for Lean and Six Sigma
      • Categorizing Error Types in Histology
      • Applying Root Causes to Correcting and Preventing Process Defects
  • The Value of Lean and Six Sigma
      • Competitive Advantages Provided by Lean and Six Sigma
      • Key Gains from Lean and Six Sigma for Improving Operational Efficiency and Effectiveness
      • Role of Benchmarks and Setting Targets In Sustaining Performance
      • Process Control: Sustaining Improvements
    • Organizational Culture and Lean Six Sigma
      • Effect on Organizational Culture
      • Characteristics of a Lean-Six Sigma Organizational Culture
      • Team Dynamics and Performance
      • Negative Team Interactions
  • Application of Lean Processing to the Histology Laboratory
      • Batch Versus Continuous Flow
      • Study on Batch versus Continuous Workflow
  • References
      • References
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Course provided by LabCE.

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